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Operator licence compliance audit template: what to check, and the evidence for each

A checklist for auditing a goods vehicle operator licence against the promises it was granted on: vehicles, maintenance, defect reporting, drivers, drivers’ hours and the changes the traffic commissioner must be told about. Each line is a check you can answer yes or no, with the record that proves it.

Last checked 12 October 2026

The template #

One copy per licence per audit. Tick what you can evidence, write down what you looked at in the evidence column, and put every gap in the actions table at the end with an owner and a date. It follows DVSA’s guide to maintaining roadworthiness and GOV.UK’s operator licensing guidance, and it is a working aid, not a substitute for either.

Operator licence compliance audit

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Operator licence compliance audit

Operator[Licence holder’s name]
Licence number and type[Number, standard national, standard international or restricted]
Authorisation[Vehicles and trailers authorised, and in use today]
Transport manager[Name, or not applicable for a restricted licence]
Period covered[From and to]
Sample checked[Which vehicles, drivers and weeks were looked at]
Audited by[Name]
Date of the audit[Date]

1. The licence and the vehicles on it

CheckYesEvidence seen
The licence, its type and the vehicle and trailer authorisation are on file, and the number of vehicles in use does not exceed it
Every vehicle in use is specified on the licence and operates only from an operating centre named on it
Every vehicle is taxed, insured and has a current MOT
For a standard licence: the transport manager named on the licence still holds the role and has the time to do it
Financial standing for the authorisation can be shown if the traffic commissioner asks for it

2. Maintenance and safety inspections

CheckYesEvidence seen
A planner, wall chart or system shows safety inspection dates at least 6 months ahead
Every vehicle and trailer was inspected within its stated frequency for the whole period
Every safety inspection record is complete: vehicle identity, date and ISO week, inspector, the condition of each item, and the defects found and put right
Every inspection includes a brake performance assessment
Wheel re-torque checks after a wheel is removed and refitted are recorded and kept on file
Safety inspection records are kept for at least 15 months, including for vehicles sold or removed from the licence
The maintenance contractor named on the licence is the one doing the work, and the arrangement is in writing

3. Walkaround checks and defect reporting

CheckYesEvidence seen
A daily walkaround check was done and recorded, in writing, for every vehicle on every day it was used
Every defect reported by a driver has a rectification recorded against it, or a record that the vehicle was taken off the road
Nil defect reports are kept (DVSA recommends at least 3 months)
Driver defect reports and rectification records are kept for at least 15 months

4. Drivers

CheckYesEvidence seen
Every driver holds the right licence category for the vehicle they drive, and the check is recorded with its date
Every driver holds a current Driver CPC, with 35 hours of periodic training every 5 years, and the next deadline is on a list someone looks at

5. Drivers’ hours and tachographs

CheckYesEvidence seen
Driver cards downloaded at least every 28 days, vehicle units at least every 90 days, with no gaps
The data is analysed, not just downloaded, and infringements are raised with the driver and recorded
Missing mileage and unaccounted time are followed up
Work is scheduled so the rules can be met
Drivers hours records can be produced to an enforcement officer for 12 months; working time records are kept for 24 months

6. Changes, notifications and the risk score

CheckYesEvidence seen
Any change named on the licence in the period (transport manager, maintenance arrangements, entity, operating centre, address) was notified to the traffic commissioner within 28 days
Any conviction of the licence holder or staff was notified within 28 days
Any change in financial status, such as administration, was notified within 28 days
The latest OCRS report has been read, and any roadside or MOT event on it is understood

Actions

What was foundWhat will be doneWhoBy whenDone
[Finding][Action][Name][Date]
[Finding][Action][Name][Date]
[Finding][Action][Name][Date]
Signed by the auditorDate
Signed by the transport manager or licence holderDate

Not on a fixed timetable for every operator. What the law asks is that you can show the traffic commissioner you, and on a standard licence your transport manager, have adequate systems in place, which GOV.UK’s licensing guide describes as management structures, monitoring and reporting systems. DVSA’s roadworthiness guide puts it more plainly: systems for keeping vehicles roadworthy “should be effective, continually monitored and audited”.

An audit stops being optional in two cases:

  • When it is written into the licence

    A traffic commissioner can accept an undertaking to commission an independent audit, for example after a public inquiry. One decision published on 11 February 2026 shows the usual shape: an audit of the maintenance and drivers’ hours systems by a trade association or an experienced transport consultancy, the unedited report sent to the Office of the Traffic Commissioner by a set date, with a timetable for acting on it.

  • When you join earned recognition

    DVSA earned recognition members are audited every 2 years by a DVSA-authorised provider, and report their maintenance and drivers’ hours indicators every 4 weeks in between.

For everyone else, an internal audit against a list like this one is how you find out before DVSA does, and a missing inspection record found that way is one you can still put right.

What an auditor looks at, and the standard for each #

AreaEvidenceStandard or clock
Safety inspections Planner, inspection records, brake test results Within the stated frequency (normally 4 to 13 weeks), planned 6 months ahead, records kept 15 months
Defect reporting Walkaround check sheets, defect reports, rectification records A check every day the vehicle is used; every defect put right or the vehicle stood down; kept 15 months
Drivers Licence checks, Driver CPC cards and training records Right category for the vehicle; 35 hours of periodic training every 5 years
Drivers’ hours Tachograph downloads, infringement reports, records of what was done about them Driver cards every 28 days, vehicle units every 90; records producible for 12 months
The licence itself Vehicle list, operating centres, notifications Within authorisation, from named centres, changes notified within 28 days

Where the Operator Compliance Risk Score fits #

DVSA uses the Operator Compliance Risk Score to decide whose vehicles to stop. It is worked out per licence from DVSA’s own events over a rolling 3 years, MOTs, roadside inspections, site visits and desk-based assessments, and places an operator in a band: green for low risk, amber for medium, red for high, grey for no history and blue for earned recognition members. You can read your report through DVSA’s online services with a Vehicle Operator Licensing account.

An audit does not appear on the score. What it changes is the events the score is made of, which is why the last section of the template asks whoever audits to read the report first.

How to use it well #

  1. Sample, then follow the trail

    Pick a handful of vehicles and drivers and a few weeks, and follow each one through every record: inspection, walkaround checks, defects, downloads. A gap in one place usually shows up in the next.

  2. Write down what you looked at

    The evidence column is what makes this an audit rather than an opinion. A tick with nothing beside it will not convince a traffic commissioner.

  3. Give every gap an owner and a date

    An action with no name against it is still a finding at the next audit.

  4. Keep the completed audits

    A run of audits, each closing the actions of the last, is the clearest evidence there is of the monitoring and reporting systems the licence asks for.

What keeping this up by hand costs #

Almost every line in the template is a date compared with a rule: an inspection inside its frequency, a download inside 28 days, a record inside 15 months, a notification inside 28 days. Finding the gaps is arithmetic. Deciding whether a vehicle goes out, what a pattern of defects says about a maintenance provider, or how to talk to a driver about an infringement, is the transport manager’s job, and nothing on this page changes that.

What operator licence paperwork actually involves sets out the undertakings and the clocks they start, and tachograph download deadlines covers the 28 and 90 day cycle in detail. The task sorter separates the arithmetic in your own transport office from the judgement.

Questions people ask

Is an operator licence compliance audit a legal requirement?
There is no rule that every operator must commission one on a fixed timetable. What is required is that you can show the traffic commissioner you have adequate systems, which GOV.UK describes as management structures, monitoring and reporting systems. DVSA’s roadworthiness guide says maintenance systems should be effective, continually monitored and audited. An audit becomes compulsory when it is written into your licence as an undertaking, for example after a public inquiry, or when you join DVSA earned recognition.
How often should we audit our own compliance?
No interval is set in law. DVSA earned recognition members are audited every 2 years, and the roadworthiness guide says inspection systems should be monitored and audited especially in their early stages. The shorter the gap between audits, the sooner a missing record is found by you rather than at an inspection.
Who can carry out an independent audit for the traffic commissioner?
Whoever the undertaking names. A traffic commissioner decision published on 11 February 2026, for example, required an independent audit of maintenance and drivers’ hours systems by a trade association or a transport consultancy experienced in audits, with the unedited report and a timetable for its recommendations sent to the Office of the Traffic Commissioner by a set date.
How long do we keep maintenance and defect records?
At least 15 months, for safety inspection records and for driver defect reports with their rectification. DVSA says the 15 months applies to every vehicle, including one sold or removed from the licence. Drivers’ hours records must be producible for 12 months, and working time records kept for 24 months.
Does an audit change our OCRS?
Not directly. The Operator Compliance Risk Score is built from DVSA’s own events over a rolling 3 years: MOTs, roadside inspections, site visits and desk-based assessments. What an audit changes is what happens next: fewer defects at MOT and fewer infringements at the roadside, which are the events the score is made of.

Where these numbers come from

  1. GOV.UK and DVSA, Guide to maintaining roadworthiness, read 12 October 2026. Updated 28 April 2025. Systems should be effective, continually monitored and audited; inspections normally every 4 to 13 weeks and planned 6 months in advance; what a safety inspection record must show; a brake performance assessment expected at every inspection; re-torque checks recorded; at least one walkaround check every day; nil defect reports kept at least 3 months; inspection records and defect reports kept at least 15 months
  2. GOV.UK, Goods vehicle operator licensing guide, read 12 October 2026. Updated 2 October 2025. Operators must show adequate systems, meaning management structures, monitoring and reporting systems; maintenance records kept at least 15 months, drivers hours records 12 months, working time records 24 months; relevant changes notified within 28 days
  3. Office of the Traffic Commissioner, Keeping your operator licence promises, read 12 October 2026. Published 6 April 2016. The promises an operator makes, including the daily walkaround check recorded in writing, records kept for 15 months, and the changes to notify within 28 days
  4. GOV.UK, Drivers’ hours: responsibilities of vehicle operators, read 12 October 2026. Updated 1 July 2026. Download vehicle units at least every 90 calendar days and driver cards at least every 28; make regular checks of charts, manual records and digital data; schedule work so the rules are met; produce records to enforcement officers for 12 months
  5. GOV.UK, Driver CPC training, read 12 October 2026. 35 hours of periodic training every 5 years to keep a Driver CPC
  6. GOV.UK, Use the Operator Compliance Risk Score (OCRS) system, read 12 October 2026. Updated 21 November 2024. Bands blue, green, amber, red and grey; a base score over a 3 year rolling period; reports viewed through DVSA’s online services with a Vehicle Operator Licensing account
  7. GOV.UK, DVSA earned recognition: join the scheme, read 12 October 2026. Updated 1 September 2023. Maintenance indicators at 100 per cent for complete, correct and on-time safety inspection records and actioned defect reports, 95 per cent MOT initial pass rate; members audited every 2 years by a DVSA-authorised provider
  8. Traffic commissioner regulatory decision, published 11 February 2026, read 12 October 2026. An example of an undertaking to arrange an independent audit of operator licence compliance systems and records for maintenance and drivers’ hours, by a trade association or an experienced transport consultancy, with the unedited report sent to the Office of the Traffic Commissioner

Last checked 12 October 2026.

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